Privacy Policy

Last updated: September 2026

Introduction

Flexitech Engineering ("we", "us", "our") operates the website flexitechengineering.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use this Site, how we use it, and the choices you have. By using this Site, you agree to the practices described in this policy.

Information We Collect

We collect information in the following ways:

• Information you provide directly: When you submit an enquiry through our Contact form, Home Quote form, "Get A Callback" popup, "Get Brochure" form, or "Get Proposal" form, we collect the details you enter, which may include your name, email address, phone number, and message content.
• Automatically collected information: Like most websites, our server and analytics/security tools may automatically log standard technical information such as your IP address, browser type, device type, pages visited, and the date/time of your visit.
• Cookies and similar technologies: We use cookies required for basic site functionality (for example, keeping the admin panel session active for our staff) and technologies used by third-party services embedded on the Site, such as Google reCAPTCHA and Google Maps, described further below.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, quote requests, callback requests, and brochure/proposal requests;
• Communicate with you about our products and services;
• Improve, secure, and maintain this Site;
• Comply with our legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Third-Party Services

This Site uses the following third-party services, which may process limited data as part of their normal operation:

• Google reCAPTCHA: Used on our Contact and Home Quote forms to help prevent spam and automated abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
• Google Maps: Embedded on our Contact page to show our plant location.
• Google Fonts: Used to display fonts consistently across browsers.
• Email delivery (SMTP): When you submit a form, your enquiry details are emailed to our sales/admin team through a standard email delivery service so we can follow up with you.

Data Storage and Security

Enquiry details submitted through our forms are stored securely in our database as a record of your request, and are accessible only to authorized Flexitech Engineering staff through a password-protected admin panel. We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure; however, no method of electronic transmission or storage is 100% secure.

Data Retention

We retain enquiry and contact information for as long as necessary to respond to your request, maintain our business records, and comply with applicable legal, accounting, or reporting obligations.

Your Rights

You may contact us at any time to ask what personal information we hold about you, to request a correction, or to request that we delete it, subject to any legal or legitimate business record-keeping requirements. To make such a request, please use the contact details below.

Children's Privacy

This Site is intended for business and industrial audiences and is not directed at children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Flexitech Engineering
E 28/2 B S Road, Industrial Area, Ghaziabad 201009, Uttar Pradesh, India
Phone: +91 84371 80481 / +91 98769 31927
Email: info@flexitechengineering.com